TERMS OF USE
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR WEBSITE
Last Updated: 2nd October 2025
1. What is in these terms?
1.1 These terms tell you the rules for using our website https://uk.repfitness.com/ ("our Website").
2. Who we are and how to contact us
2.1 Our Website is operated by REP Fitness UK Limited ("we" or "us") a company established under the laws of England and Wales with company number 16393930.
2.2 You can contact us as follows:
(a) in writing to Att: Customer Services Team, REP Fitness UK LTD, Indurent Park Stonehouse Unit 6, GL10 3EZ, Gloucester, England]; or
(b) by email to isupport.uk@repfitness.com. Subject line: Website Terms.
3. By using our Website you accept these terms
3.1 By using our Website, you confirm that you accept these terms of use and that you agree to comply with them.
3.2 If you do not agree to these terms, you must not use our Website.
4. There are other terms that may apply to you
4.1 If you purchase products or services from our Website, our Terms and Conditions will apply.
5. We may make changes to these terms
5.1 If these terms of use change, the revised terms will include a new "last updated" date and will be posted on this page. Please check back regularly to keep informed of updates and of the terms that apply to your visit.
6. We may make changes to our Website
6.1 We may update and change our Website from time to time.
7. We may suspend or withdraw our Website
7.1 Our Website is made available free of charge.
7.2 We do not guarantee that our Website, or any content, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any planned suspension or withdrawal.
7.3 You are responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
8. We may transfer this agreement to someone else
8.1 We may transfer our rights and obligations under these terms to another organisation. We will tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
9. Our Website is for UK users
9.1 Our Website is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations. If you reside outside the United Kingdom, please navigate to the site relevant to your location using the selector tool available in our Website header.
10. You must keep your account details safe
10.1 If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
10.2 We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
10.3 If you know or suspect that anyone other than you knows your username, code, or password, you must promptly notify us using the contact details in Section 2.2. above
11. How you may use material on our Website
11.1 We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
11.2 You may print off one copy, and may download extracts, of any policy page(s) from our Website for your personal use. See Section 2.2.
11.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
11.4 Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.
11.5 You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
11.6 If you print off, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
11.7 You may not scrape content from our Website by automated means, including by the use of webcrawlers, bots or other similar technologies. You may not use the content available on our website to train any artificial intelligence model or system without our prior consent.
12. Do not rely on information on our Website
12.1 The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.
12.2 Although we make reasonable efforts to update the information on our Website, we make no promises and provide no assurances that the content on our Website is accurate, complete or up to date.
13. We are not responsible for websites we link to
13.1 Where our Website contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
13.2 We have no control over the contents of third party sites or resources.
14. User-generated content is not approved by us
14.1 Our Website may include information and materials uploaded by other users of the Website such as product reviews. This information and these materials have not been verified or approved by us. The views expressed by other users on our Website do not represent our views or values.
15. How to complain about content uploaded by other users
15.1 If you wish to complain about content uploaded by other users, please contact us using the contact details in Section 2.2. above
16. Our responsibility for loss or damage suffered by you
16.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
16.2 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions.
16.3 If you are a business user:
(a) We exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any content on it.
(b) We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our Website; or use of or reliance on any content displayed on our Website.
(c) We have no liability to you for any loss of profit, loss of business, business interruption, wasted expenditure or loss of business opportunity or goodwill.
16.4 If you are a consumer user:
(a) We only provide our site to you for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, wasted expenditure or loss of business opportunity or goodwill.
17. How we may use your personal information
17.1 We will only use your personal information as set out in our Privacy Policy
18. Prohibited Uses
18.1 You may use our Website for lawful purposes only. You may not use our Website:
(a) In any way that breaches any applicable local, national or international law or regulation.
(b) In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
(c) For the purpose of harming or attempting to harm minors in any way.
(d) To bully, insult, intimidate or humiliate any person.
(e) To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
(f) To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
18.2 You also agree:
(a) Not to reproduce, duplicate, copy or re-sell any part of our Website in contravention of the provisions of these terms.
(b) Not to access without authority, interfere with, damage or disrupt:
(i) any part of our Website;
(ii) any equipment or network on which our Website is stored;
(iii) any software used in the provision of our Website; or
(iv) any equipment or network or software owned or used by any third party.
19. Uploading content to our Website
19.1 Whenever you make use of a feature that allows you to upload content to our Website, that contribution must:
(a) Be accurate (where it states facts).
(b) Be genuinely held (where it states opinions).
(c) Comply with the law applicable in England and Wales and in any country from which it is posted.
19.2 A contribution must not:
(a) Be defamatory of any person.
(b) Be obscene, offensive, hateful or inflammatory.
(c) Bully, insult, intimidate or humiliate.
(d) Promote sexually explicit material.
(e) Include child sexual abuse material.
(f) Promote violence.
(g) Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
(h) Infringe any copyright, database right or trade mark of any other person.
(i) Be likely to deceive any person.
(j) Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
(k) Promote any illegal activity.
(l) Be in contempt of court.
(m) Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
(n) Be likely to harass, upset, embarrass, alarm or annoy any other person.
(o) Impersonate any person, or misrepresent your identity or affiliation with any person.
(p) Give the impression that the contribution emanates from REP Fitness UK, if this is not the case.
(q) Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
(r) Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
(s) Contain any advertising or promote any services or web links to other sites.
19.3 Fake reviews are not allowed on our Website. Fake reviews include reviews that conceal that the reviewer has been incentivised in some way to post the review, or where the review contains information that is false or misleading.
19.4 You promise that any such contribution does comply with the above standards, and you will compensate us in full for any breach of that promise. This means you will be responsible for any loss or damage we suffer as a result of your breach of that promise.
19.5 Any content you upload to our Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our Website a limited permission to use, store and copy that content and to distribute and make it available to third parties.
19.6 We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Website constitutes a violation of their intellectual property rights, or of their right to privacy.
19.7 We have the right to remove any posting you make on our Website if, in our opinion, your post does not comply with the content standards set out above.
19.8 You are solely responsible for securing and backing up your content.
19.9 We do not store terrorist content.
20. Breach of these terms
20.1 When we consider that a breach of these terms has occurred, we may take such action as we deem appropriate.
20.2 Failure to comply with the 'Prohibited Uses' or 'Uploading content to our Website sections above constitutes a material breach of these terms and may result in our taking all or any of the following actions:
(a) Immediate, temporary or permanent withdrawal of your right to use our Website.
(b) Immediate, temporary or permanent removal of any contribution uploaded by you to our Website
(c) Issue of a warning to you.
(d) Legal proceedings against you for reimbursement of all costs, on a full compensation basis (including reasonable administrative and legal costs), resulting from the breach.
(e) Further legal action against you.
(f) Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
20.3 We exclude our liability for all action we may take in response to breaches of these terms of use. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
21. Rights you are giving us to use material you upload
21.1 When you upload or post content to our Website, you grant us the following rights to use that content:
(a) Non-exclusive, royalty-free copyright licence to display and share the content.
(b) Moral rights waiver and consent to edit and/ or shorten the content.
(c) Right to reproduce images and likeness.
(d) Right to reproduce and re-post the content in our marketing.
(e) Right to reproduce and re-post the content on social media.
22. We are not responsible for viruses and you must not introduce them
22.1 We do not guarantee that our Website will be secure or free from bugs or viruses.
22.2 You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.
23. Rules about linking to our Website
23.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
23.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
23.3 Unless otherwise permitted, you must not establish a link to our Website in any website that is not owned by you.
23.4 Our Website must not be framed on any other site.
23.5 We reserve the right to withdraw linking permission without notice.
23.6 The website in which you are linking must comply in all respects with the content standards set out above.
23.7 If you wish to link to or make any use of content on our Website other than that set out above, please contact us using the contact details in Section 2.2. above
24. Which country's laws apply to any disputes?
24.1 Please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
25. Our trade marks are registered
25.1 You are not permitted to use them without our approval, unless they are part of material you are using as permitted under Section How you may use material on our Website. For further details of our trade marks see here.