FREQUENTLY ASKED QUESTIONS

Yes! REP is now in the UK, bringing all our top gym gear and support closer to you.

Pre-order is our exclusive launch offer. During October you can save 15% on our full range. Pre-orders will be dispatched in January 2026 see T&Cs here.

We’re all about value, and we’re working hard to keep our prices as close to US pricing as possible. Local taxes (like VAT), import costs and currency rates make a difference, but we’re making sure you get the best deal we can offer!

Yes! We believe in keeping things as simple and transparent as possible, so all our UK website prices will include VAT. No surprises at checkout.

You bet! We’re planning some epic promotions to celebrate our UK arrival. Sign up for our newsletter and follow us on social media to be the first to know about deals and events!

We’re committed to having your back! Our UK warranties will align with REP’s global standards, supported by our local team. If you’ve bought through Fitness Superstore, no worries - we’re taking care of you!

Yes! Just like our California and Pennsylvania sites, we’ll be offering pick-up discounts for customers who collect their orders from our Gloucester location in 2026. Saving on delivery and scoring great gear? Win-win!

Not at the moment but we are working on offering this service for the future! Once up and running, we plan to help you build the ultimate setup. Our design consultation service will help you create a space that’s tailored to your goals - whether you’re training for strength, aesthetics or endurance.

We’re building a powerhouse community of strength enthusiasts and athletes to represent REP UK! Keep an eye on our social channels for announcements and get ready to join the team.

No worries! All existing warranties, service agreements, and post-purchase support for REP equipment purchased through Fitness Superstore will transfer seamlessly to REP Fitness UK. You’ll continue to receive the same great service from our new UK team.

Join the community! Follow us on social media, subscribe to our newsletter, and be part of the REP journey. We’ll keep you posted with monthly updates, event announcements, and more!

Yes! Our first hires are already on board, led by Martyn Jones, our UK CEO. Martyn’s on the hunt for talented, fitness-obsessed people to build an epic team. Check out popular job listing sites for the latest roles and join the movement!

Pre-order delivery is limited to mainland Britain. We do not deliver to UK islands or BFPO addresses at the moment. We plan to expand and hope to cover more places in the future.

Pre-orders are free of charge. After launch, the free delivery threshold for orders is £75. Below £75, delivery is £4.99 per order.

For launch, we are only offering pre-orders. You can pre-order and save as much as 15% in October. Expect the pre-order to be dispatched in January T&Cs apply. If you haven't received a dispatch notification by then, please email support.uk@repfitness.com.

For launch, we are only offering pre-orders. You can pre-order and save as much as 15% in October. Expect the pre-order to be dispatched in January T&Cs apply. If you haven't received a dispatch notification by then, please email support.uk@repfitness.com.

Check your delivery access, floor strength and available space to ensure a smooth setup for your new REP equipment. Some items are large and heavy, so we recommend having someone to help carry.

A delivered full rack with plates can weigh over 500 kg, so check your flooring strength - especially for upstairs setups. Use rubber mats to protect your floor and reduce noise and plan your layout to spread weight evenly across your space.

After our pre-order launch, you can visit the order confirmation page by clicking the link in your order confirmation email.

We always try to ship all products in one order whenever possible. If this is not possible due to the size or number of items in an order, you will be notified.

yes, for our launch we are accepting pre-orders and offering a 15% saving across the full range.

We’re here to help! You can reach out to our friendly customer service team via the website or email support.uk@repfitness.com

Get ready, UK! We’re bringing some of our best-selling, game-changing products straight to you. We’ll kick off with a curated selection of fan favourites, and as we build momentum, we’ll keep adding more! Our mission: to match the US lineup as closely as possible over time. Stay tuned!

We’ve got big plans! New gear will be dropping throughout 2026. Keep your eyes peeled and follow our socials for sneak peeks and early announcements - you won’t want to miss out!

You’re getting the real deal - the same high-quality, innovative products that have made REP famous in the US. Plus, we’re working on KG versions of all our fan favourites like the Pepin's, Ares 2.0, Athena, Adonis, and Arcadia/Arcadia Max. Any slight variations will be clearly outlined but expect the same top-notch quality!

Our new HQ at Junction 12 of the M5 in Gloucester will be the hub of our UK operations, complete with a full showroom and gym. You’ll get hands-on with our equipment and see why REP is taking the UK by storm! We’re also working with local distributors to give you more ways to experience our gear.