DELIVERY

Last updated: November 13, 2025

Pre-Order Delivery

Pre-order dispatch is expected in January 2026. Pre-order delivery is limited to the UK excluding Channel Islands, Isle of Man, Scottish Highlands and Islands and BFPO during our launch. We plan to expand deliver to all addresses in the near future. For our full Terms and Conditions see here. We will email a notification when your pre-order is dispatched from our warehouse. You will also receive a tracking number for the pre-order delivery via email.

Free Delivery

After our Pre-order launch offer, all orders of £149.00 or higher qualify for free tracked delivery irrespective of product weight or type. Free delivery normally takes 2 to 3 days with curb side drop-off unless otherwise agreed.

Standard Delivery

Any order under £149 will be charged £4.99 for tracked delivery. The charge includes VAT. Delivery normally takes 2 to 3 days with curb side drop-off unless otherwise agreed.

Tracking

All orders, both free and paid, are tracked to ensure you can properly prepare for delivery of your order. From the moment your order is dispatched you’ll be notified by email. You will also be emailed the estimated delivery date and tracking details, so you can plan accordingly.

Full Order Delivery

We always try to deliver all items in an order together whenever possible. If this is not possible due to the size or number of items in an order, you will be notified.

Curb Side Delivery

Delivery is to curb side or if you live in a house with a driveway, the beginning of the driveway. Some items are large and heavy, so we recommend you ensure ahead of time there is sufficient space for delivery of the items and even have someone to help carry if you have ordered heavy equipment.

Adding Order Items

Once an order has been placed, you will need to put in a new order if you wish to add items. The new items will be dispatched as a separate order with its own delivery notifications.

Exchanging Ordered Items 

If an order has been placed and you wish to exchange an item for another item, you will need to return the original ordered items and place a new order.

Delivery Address Change

Unless permitted by your carrier, it is not possible to change delivery address once your order is on-route.

Incorrect Delivery Address

Please ensure your delivery address is correct at checkout. We can’t accept responsibility for incorrect addresses or missed scheduled drop-offs.

Order Redirect Fee

In the event of an incorrect address or missed scheduled drop-off, we reserve the right to charge a fee to redirect the order back to our warehouse. The fee may be deducted from any refund due. The fee does not affect your statutory rights under the Consumer Rights Act.

Full Terms and Conditions

You can find our full Terms and Conditions here.